Privacy Policy for The Mercado Group

Effective Date: 1/1/24

Introduction

The Mercado Group is committed to safeguarding the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, protect, and disclose information obtained through our coaching and consulting services, as well as our website. We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

To provide the best possible coaching and consulting services, we may collect the following types of information:

• Personal Information: Includes name, email address, phone number, address, and other contact details.

• Professional Information: Includes employment details, business goals, and other information pertinent to the coaching or consulting relationship.

• Sensitive Information: In certain cases, we may collect information relevant to your personal growth, such as personality assessments or any specific issues discussed during coaching sessions.

• Usage Information: Includes data on how you use our website, such as browsing behavior, IP addresses, and other online identifiers.

2. How We Use Your Information

We may use your information for the following purposes:

• Service Delivery: To provide, manage, and improve our coaching and consulting services.

• Personalization: To tailor our services and communications based on your preferences, goals, and business needs.

• Communication: To communicate with you about your coaching sessions, send updates, or inform you about changes to our services or policies.

• Compliance and Legal Obligations: To comply with any applicable laws and regulations.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with third parties only in the following cases:

• Service Providers: To trusted third-party service providers who help us operate our business (e.g., payment processors or IT service providers).

• Legal Requirements: To comply with applicable law, regulations, legal processes, or enforceable governmental requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We take data security seriously and implement appropriate measures to protect your personal information against unauthorized access, disclosure, or destruction. However, please note that no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location and applicable privacy laws, you may have rights related to your personal information, including:

• Access: You may request access to your personal information.

• Correction: You may ask us to correct or update inaccurate information.

• Deletion: You may request the deletion of your personal information.

• Objection: You may object to the processing of your personal information for certain purposes.

To exercise any of these rights, please contact us at [Insert Contact Email].

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve our services. You can adjust your browser settings to reject cookies, but this may affect the functionality of our website.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting, and we encourage you to review this page periodically to stay informed of our practices.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

The Mercado Group
Info@joel-mercado.com
619.840.1238